Privacy Policy — Skiviia

Your Personal Information and How We Use It

At Skiviia, we collect, use, and store your personal data to ensure we can provide you with the best possible experience online and through our services. This allows us to offer personalized experiences, tailored recommendations, and efficient support. We keep your personal data confidential at all times and only collect, use, and store it in accordance with this Privacy Policy.

Collection of Your Personal Data

We collect personal information at various levels on our website and through our services:

• Browsing as a Guest: If you browse our website without registering, we do not collect any personal data from you. However, you may not be able to use certain features available to registered users.
• Creating an Account: When you register on our website, you will be asked to provide certain personal details (such as your name and contact information) in order to access our full range of services — including order tracking, wishlists, and priority access to exclusive offers.
• Placing an Order: To complete an order, we collect only the information necessary to process it — such as your name, shipping address, contact details, and payment information.
• Updating Your Information: You can review or update your personal details at any time by logging into your account or by contacting our customer service team at contact@skiviia.com.

Use of Your Personal Data

We use the personal data you provide for the following purposes:

• To process and deliver your orders efficiently.
• To communicate with you regarding your purchases, account, or support inquiries.
• To improve your shopping experience and provide product recommendations based on your preferences.
• To perform security and payment verification to protect against fraud.
• To send updates, promotional offers, and newsletters — only when you have agreed to receive them or are an existing customer.

Marketing Communications: Skiviia may send you special offers and promotions by email, SMS, or other communication channels when you are an existing customer or if you have provided your consent as a new subscriber.

If you no longer wish to receive marketing emails, you can unsubscribe using the link provided in any of our promotional messages. We will remove your details from our mailing list as quickly as possible, although it may take a few days to fully process the request.

If you prefer not to receive offers or promotions via post, SMS, or RCS messages, please let us know at contact@skiviia.com. Note that physical mailings are prepared in advance, so you might receive one additional communication before the change takes full effect.

Data Protection and Confidentiality

Skiviia is committed to safeguarding your privacy. We implement strict security measures to prevent unauthorized access, misuse, disclosure, or loss of your personal data. Your information will never be sold or shared with third parties for marketing purposes without your consent.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@skiviia.com.